Mr. Toyoda in October apologized aleady to the owners of the eight Toyota and Lexus models affected by the floor-mat recall and has previously acknowledged that Toyota has strayed from its core value of focusing on the customer.
"The safety of our owners and the public is our utmost concern," Toyota said in a prepared statement. "Toyota has and will continue to thoroughly investigate and take appropriate measures to address any defect trends that are identified."
Toyota plans to shorten the gas pedal by about 20 millimeters and change the flooring under the accelerator in some models. It also plans to install a new braking system in the affected Toyota Camry and Avalon models, as well as in the Lexus ES 350, IS 350 and IS 250 models, as an "extra measure of confidence."
Toyota declined to provide an estimate of the recall's cost. "We have not put a pencil to it," Toyota spokesman Irv Miller said during a conference call. "We really don't know what the costs are at this moment."
Saturday, November 28, 2009
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